Hit 2 FAQ — All the answers to Your answers are right here
Find detailed answers in English to frequently asked questions about hit 2 — from registration all the way to withdrawals.
48
Total Questions
8
Category
24/7
Support
🔍
No results found
Try a different keyword or contact support.
Account & Registration
To register at hit 2, you only need an active Bangladeshi mobile number, your full name, and date of birth. Registration is completely free and takes just 3 minutes. Note that KYC verification using your National ID will be required later to process withdrawals.
Was this helpful?
Only one hit 2 account is allowed per mobile number. Creating multiple accounts will result in permanent closure of all accounts, and balances may be forfeited. Learn more in the Terms & Conditions listed.
Was this helpful?
After logging in, go to Account Settings and click on "Identity Verification". Upload photos of the front and back of your national ID or passport. Verification is typically completed within 24–48 hours.
Was this helpful?
To close your account, email support@hit2.ws or reach out via live chat. We recommend withdrawing your balance before closure. If you'd like to close your account for responsible gaming reasons, Self-Exclusion option.
Was this helpful?
Contact Support to change your number. For security purposes, identity verification (KYC) will be required. The process typically takes 3–5 business days.
Was this helpful?
Entering the wrong password 5 times will lock your account for 30 minutes. Wait it out or log in using OTP. If the problem persists, contact support.
Was this helpful?
hit 2 is an internationally licensed online betting platform. Members from Bangladesh can access the site. We recommend familiarising yourself with the laws of your country before using the platform.
Was this helpful?
Only players aged 18 and above may register and bet at hit 2. Age is verified during KYC. Any account found to belong to a minor will be closed immediately.
Was this helpful?
Bonuses & Promotions
A 150% welcome bonus will be credited automatically on your first deposit after registration — no code required. The bonus activates on a minimum deposit of ৳500 and can go up to ৳15,000.
Was this helpful?
No, bonuses cannot be withdrawn directly. You must meet specific wagering requirements to release a bonus — typically 20–30x the bonus amount. Learn more Promotions page listed.
Was this helpful?
A fixed percentage of your total net daily losses is credited back to your account as cashback the following morning. Cashback can be withdrawn directly. Current cashback rate: Promotions page View.
Was this helpful?
Yes! Refer a friend and you'll earn a bonus as soon as they make their first deposit. You can find your referral code in your account dashboard. Current referral bonus amount: Promotions page View.
Was this helpful?
Earn loyalty points on every bet you place. Once you accumulate enough points, they can be converted into bonus funds. The more you bet, the higher your VIP tier — and the greater the rewards.
Was this helpful?
Yes, most bonuses are valid for 7–30 days. If wagering requirements are not met within that period, the bonus will be forfeited. The expiry for each bonus is stated on the promotions page.
Was this helpful?
Yes, you can opt out of bonuses. Let support know before making a deposit, or opt out via your account settings. Some experienced bettors prefer this to avoid wagering requirements.
Was this helpful?
Deposit
Deposits can be made via bKash, Nagad, Rocket, bank transfer, and cryptocurrency (USDT). bKash, Nagad, and Rocket are the fastest — funds are usually credited within seconds.
Was this helpful?
The minimum deposit at hit 2 is ৳500, which also applies to the welcome bonus. Maximum limits vary by payment method — learn more Financial Transactions page View.
Was this helpful?
Deposits via bKash/Nagad are usually instant. If funds haven't appeared within 30 minutes, contact Support with your transaction ID. Bank transfers may take 1–3 business days.
Was this helpful?
hit 2 does not charge any deposit fees. However, bKash or Nagad may apply their own transaction charges, as determined by those platforms.
Was this helpful?
Yes, USDT (TRC20) is supported. Crypto deposits typically take 10–30 minutes for network confirmation. For minimum crypto deposit amounts and more details, Financial Transactions page View.
Was this helpful?
Yes. As part of responsible gaming, you can set daily, weekly, or monthly deposit limits from your account settings. Details Responsible Gaming page View.
Was this helpful?
Contact Support immediately and provide all relevant details along with proof of the transaction. hit 2 will investigate and work to resolve the issue as quickly as possible — the sooner you report it, the easier it is to resolve.
Was this helpful?
Withdrawal
Withdrawals via bKash and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. KYC verification is mandatory for your first withdrawal.
Was this helpful?
The minimum withdrawal on hit 2 is ৳1,000. Maximum limits vary by payment method. Details Financial Transactions page available.
Was this helpful?
Withdrawals may be rejected if KYC is incomplete, wagering requirements for a bonus are unmet, or suspicious activity is detected on the account. Contact support to find out the exact reason.
Was this helpful?
hit 2 does not charge any withdrawal fees. However, bKash or Nagad may apply their own service charges. Any tax on winnings is the sole responsibility of the member.
Was this helpful?
You can cancel a pending withdrawal from your account dashboard as long as processing hasn't started. Once processing has begun, contact support to request a cancellation.
Was this helpful?
Typically, withdrawals can be made 3–5 times per day depending on the payment method. VIP members enjoy higher limits. See details Financial Transactions page View.
Was this helpful?
Betting
Bet across 20+ sports categories including cricket, football, tennis, badminton, basketball, volleyball, and e-sports. The widest range of markets is available for cricket and football.
Was this helpful?
Live Betting means placing bets on matches in real time as they unfold. Odds change from moment to moment. Head to the Live Betting section on hit 2 to see all ongoing matches and place your bets quickly.
Was this helpful?
Once a bet is placed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — hit 2 will automatically void the bet and return the stake.
Was this helpful?
The minimum bet is ৳50. Maximum bet limits vary by market and event. VIP members enjoy higher betting limits.
Was this helpful?
An accumulator or parlay bet combines multiple match selections into a single bet. If all selections are correct, you win big. hit 2 allows up to 12 selections in a single accumulator.
Was this helpful?
hit 2's Betting Tips page Expert analysis and tips are updated regularly. Keep in mind, though — no tip is ever 100% guaranteed. Always bet responsibly.
Was this helpful?
If a match is cancelled or abandoned, all bets are automatically voided and the full stake is refunded. The amount is generally credited to your balance within 24 hours.
Was this helpful?
Casino Games
Choose from 1,000+ games, including Live Casino titles (baccarat, blackjack, roulette), slots, poker, crash games, and Dragon Tiger. Popular Games page View all games.
Was this helpful?
RTP (Return to Player) is the average percentage of total wagers returned to players over the long run. Blackjack typically offers the highest RTP (~99%). RTP information for each game is listed in the game description.
Was this helpful?
Free Spins are awarded through welcome bonuses, daily promotions, and special events. For Free Spin details and active offers Promotions page View.
Was this helpful?
Yes, Live Casino games are played with real money. A real dealer runs the game via live video stream. As long as you have a balance in your account, you can join any live table.
Was this helpful?
Check your internet connection and refresh the page. Clear your browser cache or try a different browser. If the issue persists, download the hit 2 app — it typically loads faster.
Was this helpful?
Yes. All games on hit 2 run on Certified RNG (Random Number Generator) technology, regularly audited by independent third-party reviewers. No games are manipulated.
Was this helpful?
Security & Privacy
Yes. hit 2 uses 256-bit SSL encryption. All personal and financial data is stored on encrypted servers. We never share your information with third parties. Details Privacy Policy listed.
Was this helpful?
Go to the "Security" section in your account settings and enable 2FA. An OTP will be sent to your mobile at each login. This ensures the highest level of protection for your account.
Was this helpful?
hit 2 will never ask for your password or OTP via phone, SMS, or email. Always log in through the official site or app at hit2.ws. If you receive any suspicious links or communications, report them to Support immediately.
Was this helpful?
Change your password immediately and notify us at support@hit2.ws. hit 2 will promptly lock the account and launch an investigation. The sooner you report it, the less damage is done.
Was this helpful?
Yes, cookies are used to ensure the site runs smoothly and to improve your experience. For full cookie details, see our Privacy Policy listed.
Was this helpful?
Yes. Once your account is closed, you can request deletion of your personal data. However, certain information may be retained for a specified period due to legal obligations. Learn more Privacy Policy listed.